Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
When will my order ship and what are my shipping charges?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong products.
What is your return policy?
International Shipping
Do you ship outside the United States?
What are my payment choices?
What is the return policy?
Guarantees
Our Bagels are from New York and Kosher too!
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
Are Invoices or Pricing included in the packages?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?